Partner Management
Onboarding · MID provisioning · keys & webhooks · outlet mapping · live partner health
Search outlets, transactions, devices…
K
IST --:--:--
SOC2 · ISO27001
RK
R. Kulkarni
NOC · Tier-3
Active Partners
3
PhonePe · Paytm · Pine Labs
Mapped Outlets
38,000
▲ 0.40%
all HPCL ROs
Partner Devices
90,000
▲ 1.20%
POS · EDC · QR
Aggregate TPS
250
▲ 2.10%
rolling 60s
Partner Uptime
99.972%
▲ 0.02%
weighted · 24h
PHN
PhonePe
live
UPI / Soft-POS
since 12 Mar 2024
14,820
outlets
31,860
devices
95
tps
MID
HPCL-PHN-IN-0042
Contract
MSA-2024/PHN/017
SLA
99.95% · T+1 09:00
Auth
OAuth2 · mTLS
Encryption
AES-256-GCM
Key rotated
18 May 2026
Webhook
/api/public/partners/phonepe/events
UPI Intent
UPI Collect
QR Static
QR Dynamic
₹144.4 Cr
GMV
584 K
Txn
₹ 38.9 L
Refunds
99.62%
Success
PYT
Paytm
live
Wallet · UPI · Card EDC
since 04 Aug 2023
12,410
outlets
28,440
devices
85
tps
MID
HPCL-PYT-IN-0019
Contract
MSA-2023/PYT/088
SLA
99.92% · T+1 10:00
Auth
Signed JWS · IP allowlist
Encryption
AES-256-GCM
Key rotated
02 May 2026
Webhook
/api/public/partners/paytm/events
Wallet
UPI
Credit/Debit
FASTag top-up
₹124.0 Cr
GMV
504 K
Txn
₹ 33.4 L
Refunds
99.48%
Success
PNL
Pine Labs
live
Smart EDC · Card · DCC
since 21 Jan 2023
10,770
outlets
29,700
devices
70
tps
MID
HPCL-PNL-IN-0007
Contract
MSA-2022/PNL/041
SLA
99.90% · T+1 11:00
Auth
mTLS · HMAC-SHA256
Encryption
AES-256-GCM
Key rotated
11 May 2026
Webhook
/api/public/partners/pinelabs/events
Card · Visa/MC/Rupay
DCC
BNPL
Brand EMI
₹111.6 Cr
GMV
412 K
Txn
₹ 28.6 L
Refunds
99.41%
Success
Partner TPS · 24h
PhonePe
Paytm
Pine Labs
Partner ↔ Outlet Mapping · by Region
38,000 mapped
Region
PhonePe ROs
Paytm ROs
Pine Labs ROs
Total
Coverage
West · Mumbai-Pune-Goa
3,812
3,201
2,940
9,953
North · NCR-PB-HR-UK
3,210
2,840
2,410
8,460
South · KA-TN-KL-AP-TS
3,640
2,980
2,680
9,300
East · WB-OD-JH-BR-NE
2,018
1,742
1,480
5,240
Central · MP-CG-UP-RJ
2,140
1,647
1,470
5,257
Configuration Matrix
Capability
PhonePe
Paytm
Pine Labs
UPI Intent / Collect
✓ · default
✓ · default
—
Card · Visa/MC/Rupay
—
✓
✓ · default
FASTag · NETC
✓
✓
✓
DriveTrackPlus fleet
✓
✓
✓
HP Pay loyalty redeem
✓
✓
✓
DCC / multi-currency
—
—
✓
Offline store-and-forward
—
—
✓
Tokenized refunds
✓
✓
✓
3-D Secure 2.x
n/a
✓
✓
Credentials, Keys & Endpoints
Vault · HSM-backed
PhonePe
healthy
API base
https://api.phonepe.com/hpcl/v3
Webhook
/api/public/partners/phonepe/events
Auth
OAuth2 · mTLS
Key rotated
18 May 2026
Paytm
healthy
API base
https://merchant.paytm.in/hpcl/v2
Webhook
/api/public/partners/paytm/events
Auth
Signed JWS · IP allowlist
Key rotated
02 May 2026
Pine Labs
healthy
API base
https://uat-api.pinelabs.com/hpcl/v4
Webhook
/api/public/partners/pinelabs/events
Auth
mTLS · HMAC-SHA256
Key rotated
11 May 2026
Integration Topology
PhonePe POS
Paytm EDC
Pine Labs EDC
ITPS Partner Gateway
HPCL Middleware
Loyalty · HP Pay
Recon Engine
Partner POS → ITPS Partner Gateway (mTLS · signed) → HPCL middleware sync · loyalty redeem · realtime recon feed
PCI-DSS 4.0 · RBI PA-PG · ISO 27001 · UDIR-aligned · Partner contracts under DPDP 2023
All partner config changes signed & audit-logged 7y
Building2 onboarding playbook v4.2